Customised Order Policy
  • 15 Day Money-Back is not applicable on customised jewellery.
  • Customised orders cannot be cancelled.
  • A minimum of 70% of the order value is to be paid by the customer during the time of placing the order.
  • Rainbowecommerce.com may, at its sole discretion, request the Member to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment for the order shall be paid by the Member at the time of delivery of the product. Failure to pay the balance amount at the time of the delivery of the product shall be treated as a cancellation of the order. Any advance amount paid by the Member at the time of placing the order shall not be refunded by rainbowecommerce.com to the Member in the event of cancellation of the order for any reason whatsoever.
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